This Privacy Policy explains how Epocraft ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website. By using our website, you agree to the practices described below.
When you place an order or contact us, we may collect information such as your name, email address, phone number, shipping and billing address, and order details. When you browse our website, we may also automatically collect limited technical data such as your IP address, browser type, and pages visited, through cookies and similar technologies.
Payments are processed by trusted third-party payment providers. We do not store your full card details on our own servers. Your payment information is handled in accordance with the provider's own security standards.
We do not sell or rent your personal information. We share it only with service providers who help us operate our business — such as payment processors and shipping carriers — and only to the extent necessary to fulfill your order. We may also disclose information when required by law.
Our website uses cookies to keep the site working correctly, remember your preferences, and understand how visitors use it. You can disable cookies in your browser settings, though some features may not function properly if you do.
We keep your information only as long as needed to fulfill the purposes described here or as required by law. We take reasonable measures to protect your data, but no method of transmission over the internet is completely secure.
You may request to access, correct, or delete the personal information we hold about you. To make a request, please contact us at [email protected].
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Last updated: September 2026